Specialist Quality Operations

  • Full time
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  • Giftabled posted 2 months ago
  • Posted : May 7, 2021 -Accepting applications
  • View(s) 15

Job Detail

  • D&I Classifications

  • PwDs BlindnessHearing Impairment (deaf and hard of hearing)Locomotor Disability
  • Job Specifics

  • Career Level Associate staff
  • Experience 3 Years
  • Gender Any
  • Qualifications Graduate

Job Description

Perform and deliver Quality Operations services in support of product quality compliance and
regulatory workflows
 Hold accounts in workflow applications (like SAP, Dragon, SUBWAY, TEDI etc.) to ensure
appropriate execution of service deliverables
 Escalate service-related GxP and non-GxP issues and ensure timely investigation and compliance
with local and global operating procedures.
 Ensure compliance to the Novartis internal quality standards, relevant regulatory requirements,
filed product quality standards, and service level agreements.
 Support implementing service quality and process improvement projects, CAPA management
within Quality Service Centers.
 Comply with all internal functional operating procedures like time tracking, KPI reporting,
ticket management tools, and other internal systems and processes.
 Assist the department on any other ad hoc administrative activities as per business
 Regularly communicate with customers and partners to collect feedback on support services,
report deliverable

Required skills