Learning Platform Management-Analyst

  • Full time
  • Hyderbad View on Map
  • @GiftAbled posted 8 months ago
  • Posted : February 2, 2022 -Accepting applications
  • View(s) 233

Job Detail

  • Job ID 22796
  • D&I Classifications

  • D&I Classifications PWDs
  • PwDs BlindnessLow-visionLocomotor Disability
  • Job Specifics

  • Experience 2 Years
  • Gender Any
  • Qualifications Graduate

Job Description

As an Analyst you will be part of and contribute on projects that are executed helping you grow as an SME on the Learning platforms and provides you exposure to Global clients, and helps you build your skillset in Project Co-ordination & Management.

  • Support functional and operational activities for all Learning applications owned by GTO
  • Take full ownership in driving the support tickets to resolution by adhering to SLA and quality standards
  • Educating and building awareness among the clients on various new functionalities in Saba Cloud and Cura
  • Participate in upgrades/projects related to Saba Cloud Learning Management System, Cura and other Learning technologies by developing solution/business analysis documents
  • Validate and provide demo for the solution identified for the project items
  • Development of Test Specifications / traceability matrix /test scripts covering majority of the requirements
  • Ensure proper ‘Defect Management’ and address maximum number of the defects within the stipulated timeline
  • Work closely with other team members and cross functional teams both in India and US
  • Identify and document new processes as they relate to the quality function
  • Contribute to process improvement of existing processes
  • You will be involved in performing UAT for new features, updates & changes from time to time
  • You will be involved in projects for new implementations, upgrades of learning applications
  • You will be the subject matter expert for learning platform management processes and activities
  • Responsible for Learning applications administration support

Required skills