Performance Delivery (PD) COE Manager / Senior Manger

  • Full time
  • Bangalore View on Map
  • @GiftAbled posted 2 months ago
  • Posted : April 26, 2022 -Accepting applications
  • View(s) 83

Job Detail

  • Job ID 27218
  • D&I Classifications

  • D&I Classifications PWDs
  • PwDs BlindnessLow-visionHearing Impairment (half )Locomotor Disability
  • Job Specifics

  • Experience Fresher
  • Gender Any
  • Qualifications GraduatePost Graduate

Job Description

The Purpose of Your Role

Performance Delivery (PD) COE Manager / Senior Manger design and improve
operating and management systems with agile domains and business functions using
leading practices and solutions to achieve our partner’s strategic objectives!
Performance Delivery identifies and delivers on these opportunities by building
partnerships, connecting improvement opportunities to strategic business objectives,
applying sound business management and quality principles to drive improvements, and
ensuring that the change is sustainable!

The Expertise We’re Looking For
• Seven years or more of business design, redesign, or improvement experience
• Proven success at leading and delivering results for ground-breaking projects
that drive strategic change and growth
• Financial services or benefits outsourcing experience is preferred
• Bachelor’s degree required, MBA a plus
• Demonstrated knowledge of core operations management concepts such as Six
Sigma, Transactional Lean, and Total Quality Management, Innovation &
Problem Solving

Skills You Bring
• Strong communication skills (verbal/written) and experience facilitating large, cross-functional design or strategic working sessions including issue, option, and resolution framing
• Agility in adapting to new and changing business areas and taking initiative to drive projects forward in a collaborative, cross-functional working environment
• Ability to propose business-oriented digital capabilities needed to design, redesign, or improve a process after partnering with technical specialists to research, compare, and test potential options
• Curiosity to learn and uncover the root of exciting and often ambiguous business situations through respectful questioning, research, and investigation
• Strong business value analysis and financial modeling skills including experience in areas such as cost analysis, value frameworks, data analysis, critical thinking, modeling, or data flows
• Validated experience leading projects or programs and coordinating teams to deliver value using agile and traditional methodologies
• Advanced process design, redesign, and improvement experience including evaluating current state, assessing customer needs, and using customer journey and persona insights
• Experience implementing sustainable change by making the case for change, defining success, building capabilities, and influencing others
• Experience crafting management systems along with governance routines, controls, key performance indicators, and other instrumentation needed to optimize business routines
• Comfort in communicating candid recommendations and creative/innovative solutions to senior leaders that may challenge conventional wisdom.

Required skills